Because change happens, everything can be improved.
Continuous improvement (CI) management services and consulting for forward-thinking businesses.
How can a continuous improvement manager help your business?
Analyze
Reducing costs, improving quality and reducing cycle time is possible with a CI Manager that analyzes business processes and finds opportunities for improvement, starting at the root causes and baselined performance metrics.
Design
Doing things the way you always have won't create a different outcome. CI managers design short and long-term strategies and incorporate proven tools to make continuous improvement part of your practice using methods like Six Sigma, Lean Six Sigma, Agile, and other practices.
Evaluate
You cannot improve what isn't measured. CI managers establish measurable standards at the start of a project and then compare actual project results against these to generate detailed reports regularly for management.
Mentor
For lasting results, continuous improvement has to be everyone's job. CI managers provide ongoing mentorship, facilitate training, openly share guidance and technical expertise and ensure resources are widely available.
Make continuous improvement a strategic objective.
What To Expect From Focus-CI
Think of us as your Manager or Director of Continuous Improvement—a trusted, experienced member of your team. We’ll follow our proven process to help you bring gradual, ongoing improvement to your services, products and processes through constant review, measurement and action.
Meet Scott Hazlett
Scott Hazlett, a Lean Six Sigma Black Belt, brings more than 30 years of leadership experience spanning the technology, services and manufacturing sectors in companies with revenues ranging from $10M to $21B.
He has held positions in many disciplines, including Sales, Lean Six Sigma Blackbelt, Director of Regional Client Operations and Vice President of Global Services delivery. His expertise and guidance inspire confidence while driving innovative change.
Most recently, at Hyland Software, Scott collaborated with team members at all levels to build and implement Program Management, delivering software and services (SaaS) to middle-market and large enterprises. Development of this delivery practice included building processes, measurement systems, scorecarding, communication and change management plans.
Before joining Hyland, Scott held several key leadership roles at Xerox, including his selection as one of the founding members of the Xerox Lean Six Sigma program. This program expanded rapidly and delivered over $500 million in annual cost savings by year three. As a member of the leadership team, Scott led and participated in many aspects of the program, including recruiting, training, process mapping and codification, AAR development, management reporting and balance scorecarding of program CI efforts.
Early in Scott’s career as a banker and as an operations leader, he gained valuable experience working with companies without a formally operationalized continuous improvement program. In his leadership roles, Scott recognized the importance of linking the CI program to every strategic initiative. His influence helped build a sustainable CI program rooted in executive-level buy-in and support and data-based decision-making rather than just intuition.
